# Plans

Source: https://phonebox.dev/docs/billing/plans

> Starter, Pro and Enterprise, the free week, and what changes when a plan changes or ends.



Phone time comes with a plan: Starter, Pro or Enterprise. Credit buys phones at $0.06 per phone-minute, billed per second; see [Pricing and credits](/docs/billing/pricing).

|                                               | Starter               | Pro                    | Enterprise              |
| --------------------------------------------- | --------------------- | ---------------------- | ----------------------- |
| **Phones**                                    |                       |                        |                         |
| Phones at once                                | 5                     | 20                     | Dedicated               |
| Saved phones, kept while subscribed           | 10                    | 50                     | Custom                  |
| Countries                                     | All 48                | All 48                 | Custom                  |
| Capacity                                      | Shared                | Kept for Pro           | Your own                |
| Longest session                               | 3 h                   | 3 h                    | Custom                  |
| Idle wait before auto-park, at most           | 60 min                | 60 min                 | Custom                  |
| **Features**                                  |                       |                        |                         |
| Phone control, API, MCP and CLI               | ✓                     | ✓                      | ✓                       |
| GPS, locale, timezone                         | ✓                     | ✓                      | ✓                       |
| Recordings                                    | 20, kept 30 days      | 100, kept 90 days      | Custom                  |
| API keys, per project                         | 50                    | 50                     | 50                      |
| SSO, audit log, dedicated IPs, custom devices | –                     | –                      | Per deal                |
| **Credit**                                    |                       |                        |                         |
| Phone time each month                         | $20                   | $99                    | Custom                  |
| Top-ups                                       | From $20              | From $20               | Invoiced                |
| **Team and support**                          |                       |                        |                         |
| Team members                                  | 5                     | 20                     | Unlimited, SSO          |
| Support                                       | Email, 1 business day | Shared Slack, same day | Named contact, SLA, DPA |
| Price                                         | $20/month             | $99/month              | Talk to us              |

Uploads, activity history and the [Limits](/docs/billing/limits) are the same on every plan.

## The free week [#the-free-week]

* New accounts only, one per person. Start it in the console or from the link `phonebox setup` gives your agent. A card is required, and nothing is charged for 7 days.
* It comes with $5 of trial credit and Starter's limits. Running out never charges you; start Starter early to keep going, or choose Pro. Either ends the week and charges that plan at once, and any trial credit left carries over.
* Unless you cancel, Starter begins on day 7. Polar, our payment provider, emails a reminder 3 days before. If the charge fails, the week ends unpaid.
* Cancelling, or an unpaid end, parks running phones and removes the rest of the $5. You pay nothing for the week.

## Changing or cancelling [#changing-or-cancelling]

* Starter to Pro takes effect at once: you pay the prorated difference, added as credit.
* Pro's capacity is set up within 24 hours of starting Pro. Until then, 5 phones at once; everything else in Pro applies at once.
* Moving down takes effect at the end of the month you paid for. Nothing is deleted at once: what is over the lower limits stays, but you can't add more, and recordings past the shorter retention go through the normal cleanup.
* Cancelling stops the next renewal. The plan lasts to the end of the month you paid for, part of a month isn't refunded, and your credit stays.
* If a renewal payment fails, the project has the limits of a project without a plan until it goes through, and the owner gets an email to update the card.

## Without a plan [#without-a-plan]

* The project keeps its credit and can spend it, with smaller limits: 1 phone at a time, 3 saved phones, idle wait up to 10 minutes, sessions up to 1 hour, owner only, the default country, no GPS, locale or timezone changes, and no new recordings.
* No top-ups: subscribe again to raise the limits. The API answers `403 plan_required` with the link; see [errors](/docs/api-reference/errors).
* A saved phone unused for 30 days is deleted, after a warning email a week before. The [terms](/docs/terms) have the details.

## Accounts from before plans [#accounts-from-before-plans]

They keep their balance, limits and credit purchases, with or without a plan. There is no free week: Starter is charged when they subscribe, and it only raises their limits.

`GET /v1/account`, `phonebox account` and `get_account` over MCP show a project's plan, limits and next step. See [Account](/docs/api-reference/account).